Who We Are
Data controller: Novateam Box LLC
117 S Lexington St Ste 100, Harrisonville, MO 64701, United States
Email: contact@auroracharms.com
Website: https://auroracharms.com
Data We Collect
We collect information you provide directly when placing orders or using our contact form: name, email address, shipping address, and phone number. We also automatically collect browsing data (IP address, browser type, pages visited, session duration).
How We Use Your Data
- Processing and managing your orders
- Handling billing and shipment tracking
- Responding to customer service requests
- Improving our website and services
- Complying with legal obligations (tax, accounting)
- Sending marketing communications (with your consent)
Cookies
We use cookies to enhance your browsing experience, remember your preferences, and gather analytics. You can manage your cookie preferences at any time through your browser settings or our consent banner.
Data Sharing
Your data may be shared with our service providers (hosting, carriers, payment processor) solely for the purpose of fulfilling your orders. These providers are contractually bound to protect the confidentiality of your data. We never sell your personal data to third parties.
Your Rights Under the CCPA (California Residents)
If you are a California resident, you have the following rights:
- Right to Know: request information about the personal data we collect, use, or disclose
- Right to Delete: request deletion of your personal data
- Right to Opt-Out: opt out of the sale of your personal data (we do not sell personal data)
- Right to Non-Discrimination: not be discriminated against for exercising your rights
To exercise these rights: contact@auroracharms.com
Data Retention
Order data is retained for 7 years to comply with tax and accounting obligations. Customer account data is retained for as long as the account is active. Browsing data is retained for a maximum of 13 months.
Security
We implement appropriate technical measures (SSL encryption, firewalls) and organizational safeguards to protect your data against unauthorized access, alteration, or destruction. Payment card data never passes through our servers.
Changes to This Policy
We reserve the right to update this policy at any time. The current version is always published on this page. We will notify you of any significant changes by email.
Contact
For any privacy-related questions: contact@auroracharms.com